1. Introduction

This website, www.strukmyer.com (including any mobile application or digital platform operated under the brand name “Strukmyer”) (collectively referred to as the “Website”), is owned and operated by Strukmyer Private Limited, a company incorporated under the applicable laws of India (hereinafter referred to as “Strukmyer”, “Company”, “We”, “Us”, or “Our”).

We are committed to safeguarding your privacy and protecting your personal data in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), along with other applicable laws.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Definitions

“Information” / “Personal Data” / “Personal Information” refers to any information that identifies or can be used to identify an individual, including but not limited to:

  • Name
  • Contact details (email, phone number, address)
  • Gender
  • Date of birth
  • Government-issued identification (such as Aadhaar, PAN, etc.)
  • IP address and device identifiers

“Sensitive Personal Data or Information” (SPDI) includes:

  • Passwords
  • Financial information (bank account, credit/debit card details, payment details)
  • Health and medical records
  • Biometric information
  • Any data collected for providing services

“You” / “Your” refers to any user or visitor of the Website.

3. Scope & Applicability

This Privacy Policy applies only to information collected through the Strukmyer Website and related services.

It explains how we collect, use, store, share, and protect your Information, and your rights regarding such data.

4. Consent

By using the Website, you:

  • Provide your consent to collect, process, store, and use your Information.
  • Agree to this Privacy Policy and any updates made from time to time.

If you do not agree, please discontinue use of the Website.

Strukmyer reserves the right to update this Policy. Continued use of the Website after changes constitutes acceptance of the revised Policy.

5. Information We Collect

We may collect Information when you:

  • Register on our Website
  • Submit inquiries or contact forms
  • Subscribe to newsletters
  • Engage with us via email or other communication channels
  • Avail of our services

We may also collect technical data such as:

  • IP address
  • Browser type
  • Device details
  • Usage behavior
  • Log file information
  • Date/time of access

This data helps us improve user experience and maintain system security.

6. How We Use Your Information

Your Information may be used for:

  • Providing and administering services
  • Account authentication (OTP/email verification)
  • Customer support
  • Responding to queries and complaints
  • Sending updates, notifications, and marketing communications
  • Conducting research and analytics
  • Quality monitoring (including call recordings where applicable)
  • Legal and regulatory compliance
  • Security monitoring and fraud prevention

We ensure that your Information is used only for lawful and legitimate purposes.

7. Data Sharing & Disclosure

Strukmyer does not sell your personal data.

We may share Information:

  • With business partners or service providers on a need-to-know basis
  • With subsidiaries, affiliates, successors, or permitted assigns
  • When required by law, court order, or regulatory authority
  • During business transfers (merger, acquisition, restructuring)

All such sharing is conducted under appropriate confidentiality and data protection safeguards.

8. Data Retention

We retain your Information:

  • For as long as necessary to fulfill the purpose for which it was collected
  • As required under applicable law
  • For audit, compliance, or dispute resolution purposes

Once the purpose is completed and retention is no longer required, the data will be securely deleted or anonymized.

9. Data Security

We implement reasonable security practices and procedures to protect your Information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

While we take strong measures to protect your data, no online platform can guarantee absolute security.

10. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Personalize user experience
  • Monitor website performance
  • Analyze traffic patterns

Cookies do not contain viruses and cannot run programs. You may modify your browser settings to disable cookies; however, some features of the Website may not function properly.

11. Minors

Strukmyer does not knowingly collect Information from individuals below 18 years of age. If you are a minor, please use the Website only with parental or guardian consent.

If we discover that Information of a minor has been collected without consent, we reserve the right to delete such data.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review the privacy policies of those websites separately.

13. Your Rights

You may:

  • Request correction or update of your Information
  • Withdraw consent (subject to legal or contractual restrictions)
  • Opt-out of marketing communications

Requests may be made by contacting us at the details provided below.

14. Limitation of Liability

Strukmyer shall not be liable if the Information:

  • Is already publicly available
  • Is obtained unlawfully by third parties despite reasonable safeguards
  • Is provided by an incompetent or unauthorized person

15. Contact & Grievance Redressal

For any queries, concerns, or complaints regarding this Privacy Policy, you may contact:

Strukmyer Private Limited

[Insert Registered Address]

Email: support@strukmyer.com

We will acknowledge complaints within 48 business hours and aim to resolve them within 30 days.

If you are not satisfied with the response, you may escalate the matter to the designated Grievance Officer.

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